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Building your site is only half the battle. Once finished, it must always be accessible and able to grow with increased demand. With these requirements in mind, WaterWare offers a flexible range of hosting choices and service packages with many options for our clients. You can have complete control of your hardware and software, or take advantage of our worry free, professionally managed accounts—or make any arrangement in between. In every step of the online process, we offer the degree of participation that is right for you.
A critical aspect of hosting a site involves providing responsive support and consultation to the client's needs. Every WaterWare client receives a Service Level Agreement (SLA) that clearly outlines our commitments, notification procedures and escalation policies.
WaterWare hosts its Web sites and Internet systems at co-location facilities operated by SAVVIS. SAVVIS is a world leader in global network communications with their 5th generation Data Centers connected to a high-performance, dedicated, redundant backbone network.
Physical security and reliability features provided by SAVVIS include:
- On site security staff plus remote surveillance
- Access controlled by magnetic card readers and bio-metric hand scanners
- Locked cages for added security
- Battery backup and emergency generators in case of blackouts
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